HELP! I'm trying to complete the HSRC Assistance application but it says I need permission. 

Yes, this happening because Google is really good at "remembering" your other (personal) Google account. 


Follow these steps: 

Option 1 (the easiest)

  1. Open a web browser you usually NEVER use. 
  2. log in to your onid. 
  3. Try again:

Option 2

  1. Log out of all your gmail accounts. 
  2. Clear your browsing history 
  3. Clear your web cache
  4. Log into your onid
  5. Try again:

Option 3

Try a different computer (like at the library) - but ONLY log into your onid, no other gmail accounts.